Installation

# Installation

SyncBridge installs directly from the Atlassian Marketplace — no external server to configure, no separate account to create. Atlassian hosts the app on Forge infrastructure alongside your Jira Cloud instance.

Installation Steps

  1. Search the Atlassian Marketplace In your Jira Cloud site, go to Apps → Explore more apps in the top navigation. Search for SyncBridge.

    [Screenshot-2: Marketplace search results for SyncBridge]

  2. Open the listing and start your trial Click the app listing to open the detail page. Select Try it free to begin a free trial, or Buy now if you are ready to purchase.

    [Screenshot-3: Marketplace listing with Try it free button]

  3. Review and accept the install permissions Jira will show the install consent dialog listing the permissions the app requests. These include reading and writing issue data, storing encrypted app data, and reaching your Salesforce org's domains. Review and click Accept.

    [Screenshot-4: Install consent dialog with requested scopes]

  4. Wait for installation to complete Installation typically takes 30–60 seconds. You will see a confirmation banner when the app is ready.

  5. Verify the app appears in your Apps menu Go to Apps in the top Jira navigation. You should see SyncBridge listed. Click it to open the admin configuration page.

    [Screenshot-5: SyncBridge entry in the Jira Apps menu]

  6. Verify the panel is available on issues Open any Jira issue. Scroll down the right sidebar to confirm the Salesforce issue panel appears. It will show an empty state until you configure a connection and binding.

Jira issue right sidebar showing the Salesforce panel in empty state

Salesforce issue panel visible on a Jira issue

Next Steps